Throughline is where clarity meets momentum. Born in Johannesburg and working across South Africa and beyond, we help organisations bridge the gap between people, purpose, and performance.
We believe that communication isn’t just how teams function – it’s how brands thrive. Our expertise fuses culture-powered internal communications with outcome-driven B2B marketing, empowering businesses to create lasting impact on both the inside and out.
To connect and mobilise people, ideas, and markets, helping you build stronger cultures and drive meaningful growth.
We turn complex messages into shared understanding, aligning strategy and story from the boardroom to the front line.
We believe that success starts with transparency, cutting through noise so your people and customers always know what matters.
We work as an extension of your team. Co-creation and partnership are at the heart of every solution.
Founded by communicators, strategists, and creative thinkers with roots in both internal and external engagement, Throughline has guided some of Southern Africa’s most ambitious brands through change, growth, and transformation. Our methods are human, data-smart, and always evolving with the needs of modern work.
At Throughline, we don’t just help you say it better, we help your teams and your market believe it. If you’re ready to create culture, drive growth, and build conversations that matter, we’d love to start a new chapter with you.
Our Culture Pulse is a structured, high-impact service offering that enables organisations to move beyond surface-level culture insights. While most employee engagement or culture surveys stop at data, we go further, helping organisations understand the “why” behind the data, activate employee engagement through facilitated workshops and translate findings into a clear, tailored employee engagement strategy.
Don't rely on assumptions, rather understand exactly what employees feel about your business.
Build trust with employees through a clearly defined and transparent process that creates true engagement.
Ensure a forward moving business with employees who are on-board with your vision and understand what they need to support your strategy.
Effective internal communications form the backbone of organisational awareness and employee engagement. At Throughline, we specialise in internal communications solutions that ensure your teams stay connected, informed, and motivated through strategic campaigns across digital and physical channels.
Our expertise includes targeted campaigns that deliver key messages directly to employee, comprehensive intranet content development and strategic information sharing initiatives that keep everyone aligned with company updates and announcements.
Whether through digital mailers, intranet portals, or thoughtfully designed print communications, we create bespoke communications strategies that ensure optimal reach and impactful messaging, building the strong internal communications foundation essential for organisational success.
Navigating organisational change requires more than just communication, it demands strategic expertise. Throughline’s change management communications services are built on best practices, empowering your employees to embrace change and drive initiatives forward with confidence.
Our strategic approach focuses on translating complex concepts into easily understandable content, ensuring that your teams not only comprehend the necessity for change but become active champions of the transformation process.
We design bespoke communications strategies that address stakeholder concerns, build support for change initiatives, and provide the framework needed to guide your organisation from current state to future vision.
Strengthening organisational culture requires intentional programming that aligns with your company’s vision and mission. Throughline’s culture programmes are specifically designed to reinforce your brand values while ensuring employees understand and adhere to company policies and regulations.
Our comprehensive approach includes soft skills training programmes that take innovative approaches to upskilling your staff, delivering lasting results that go beyond traditional training methods.
We focus on building team understanding and fostering long-lasting relationships through structured activities. Our culture programmes serve as the foundation for creating a cohesive work environment where employees feel connected to the organisation’s core values and strategy and are equipped with the tools they need to succeed in their roles.
Creating memorable experiences that bring teams together is at the heart of our event services. Throughline specialises in building team motivation and engagement through our innovative approach to both in-house and external events.
Whether you’re launching a new product, ending the year, or celebrating team accomplishments, we take care of every detail to ensure impactful experiences. Our event offerings include both on-site programmes designed for workplace settings and off-site programmes that get teams out of the office and into nature through bespoke team building activities.
Each event is carefully crafted to create lasting memories and foster authentic connections among team members. From intimate workplace celebrations to large-scale outdoor adventures, our events are designed to strengthen relationships, boost morale, and reinforce the collaborative spirit that drives organisational success.
Throughline’s strategy services provide the clarity and direction businesses need to succeed. We help you define goals, understand your audience, and map the most effective ways to reach them.
Our process combines deep research, competitor benchmarking, market insights, and audience analysis with clear, practical plans that your teams can put into action. Every strategy is aligned to measurable business outcomes, ensuring that your marketing spend delivers maximum value.
Whether you need a long-term roadmap or targeted campaign planning, we design strategies that are both ambitious and achievable, giving you the confidence to move forward with focus and purpose.
Your brand is the story people remember and the impression that lasts. Throughline’s brand development services help businesses refine, evolve, or reinvent their identity for maximum impact.
We create clear messaging frameworks, compelling visual design, and strong positioning that reflect your values and connect with your audience. Every element is crafted to build credibility and recognition, ensuring your brand stands out in competitive markets.
Whether you’re launching something new or refreshing an established identity, we provide the tools to strengthen your reputation and communicate with authenticity, giving your organisation the brand presence it deserves.
Effective digital marketing connects your business to the right people at the right time. At Throughline, we specialise in delivering campaigns that cut through the noise and drive measurable results.
From LinkedIn and paid search to email marketing and content-driven campaigns, we use a blend of creativity and data to ensure your brand is seen, remembered, and engaged with.
Our digital solutions build awareness, generate leads, and support long-term growth, all while adapting to fast-changing market conditions. Whether you require a single campaign or a sustained digital presence, we make your brand work harder online.
Great marketing should open doors for sales. At Throughline, we equip your sales teams with the tools and content they need to convert opportunities into results.
From impactful case studies and tailored pitch decks account based marketing and nurturing campaigns, we create materials that support every stage of the buyer journey. Our approach ensures sales conversations are backed by relevant, compelling content that speaks directly to decision-maker needs.
By aligning marketing activity with your pipeline, we help your teams engage more effectively, close deals faster, and build lasting customer relationships that fuel long-term business growth.
Our Culture Pulse Engagement Programme is a people-first diagnostic and strategy solution that helps organisations understand, align and improve their workplace culture and employee sentiment. It combines data-driven insight with employee-led dialogue to shape practical, lasting change.
Employee sentiment refers to how individuals feel about their work, workplace and leadership. It’s the overall emotional climate within an organisation and today’s leading companies are paying close attention to it. Rather than relying on assumptions, they use surveys and analytics to understand how their employees are feeling and they respond with purpose.
Regular sentiment checks help spot early signs of disengagement or frustration, allowing for quick action before problems grow and affect morale or output.
Positive sentiment strongly supports retention. Organisations with high sentiment levels report up to 59% lower attrition, as employees feel valued and more inclined to stay
Satisfied, engaged employees work more effectively. A positive atmosphere can drive up to 25% more productivity and 23% higher profitability.
When people feel heard, they contribute more. This leads to better collaboration, more ideas, and a more innovative, forward-thinking workplace.
Sentiment data helps shape targeted decisions, like leadership development, recognition efforts, and wellness programmes, supporting a healthier, more inclusive culture.
Standard or customised surveys to get to the key matters that affect your employees and your business.
Employee-led engagements that get to "the why" of the survey results and offers solution co-creation opportunities.
The development of clear and actionable interventions to improve or enhance employee engagement with your business.